Occupation: Founder & Operations Leader
Born: Buffalo, New York, May 26, 1959
Education:
PhD in Industrial Engineering, The Pennsylvania State University (1988)
MS in Industrial Engineering, The Pennsylvania State University (1986)
BS in Industrial Engineering, The Pennsylvania State University (1982)
BS in Mathematics, State University of New York at Fredonia (1981)
Certifications:
ASQ Certified Manager of Quality/Organizational Excellence (2016); Certified Lay Servant, Front Royal United Methodist Church, VA (2008-2014); ASQ Certified Quality Engineer (1989); Certified Six Sigma Master Black Belt
Career:
Authorized Partner, Everything Disc, John Wiley & Sons, Inc. (2017-Present)
Authorized Partner, Five Behaviors of a Cohesive Team, John Wiley & Sons, Inc. (2017-Present)
Founder, Operations Leader, SOS Consulting, LLC (2004-Present)
Methodology Director, RR Donnelley & Sons Company Inc., Downer’s Grove, IL (2002-2004)
President, Susan O. Schall Process Improvement Consulting, Front Royal, VA (1999-2002)
Technical Superintendent, Control System Engineering, DuPont Engineering Polymers, Parkersburg, WV (1997-1998)
Career Related:
Consultant, ABET Foundation, Inc. (2014-Present); Adjunct Training Director, ABET Foundation, Inc. (2008-2011); Board of Directors, ABET Foundation, Inc. (2005-2008); Engineering Accreditation Commission Commissioner, ABET Foundation, Inc. (1997-2003); President, Engineering Alumni Society, The Pennsylvania State University (1996-1998); Industrial and Professional Advisory Council, Harold and Inge Marcus Department of Industrial and Manufacturing Engineering, The Pennsylvania State University (1993-2014); Fellow, ABET Foundation, Inc.
Civic:
Project Lead the Way, Warren County Public Schools, Front Royal, VA (2010-2017); Lay Leader, Front Royal United Methodist Church (2010-2012); Board of Examiners, Malcolm Baldrige National Quality Award (2008, 2006)
Creative Works:
Contributor, “Is Your Organization Healthy Enough for Six Sigma?” ASQ Six Sigma Forum Magazine (2015); Contributor, “Variability Reduction: A Statistical Engineering Approach to Engage Operations Teams in Process Improvement,” Quality Engineering (2012); Contributor, Articles to Professional Journals
Awards:
Recipient, Medallion Award, Institute of Industrial and Systems Engineers, Pennsylvania State University (2018); Recipient, Outstanding Engineering Alumna Award, College of Engineering, The Pennsylvania State University (2009); Recipient, Distinguished Service Award, Engineering Alumni Society, The Pennsylvania State University (1999); Recipient, Engineering Excellence Silver Award, DuPont Engineering (1992); Recipient, Engineering Excellence Bronze Award, DuPont Engineering (1990)
Memberships:
Chair, Freund-Marquarat Medal Committee, American Society for Quality (2014-Present); Internet Liaison, Northern Shenandoah Valley Section, American Society for Quality (2004-Present); Awards Board Member, Northern Shenandoah Valley Section, American Society for Quality (2008-2013); Chair, Northern Shenandoah Valley Section, American Society for Quality (2001-2003); Member, American Society of Engineering Education; Senior Member, American Society of Quality; Senior Member, Institute of Industrial and Systems Engineers; Treasurer, Northern Shenandoah Valley Section, American Society for Quality
Political Affiliation:
Democrat
Religion:
Methodist
Family:
Daughter of William Edward Schall and Carol Ruth Schall
Married: Gary Lyle Morrison (5/8/1999)
Three Brothers
Hobbies:
Travel; Baking
Biography Sources:
Who’s Who in America – 2019, 72nd Edition (pub. 2019)
Who’s Who in America – 2018, 71st Edition (pub. 2018)
Who’s Who in America – 2016, 70th Edition (pub. 2016)
Who’s Who in America – 2015, 69th Edition (pub. 2014)
